FAQs
Frequently asked questions
Everything homeowners and providers ask us before their first job.
For homeowners
Is LocalFix SA free to use?
Yes. Posting jobs, receiving quotes, chatting and comparing providers is completely free for customers. You only pay the professional for the work.
How fast will I get quotes?
Most jobs receive their first quote within 18 minutes. Emergency jobs are pushed to 24/7 providers within seconds.
How are providers verified?
We check identity documents, CIPC business registration, tax details, insurance, trade qualifications and, where provided, police clearance before activation.
Is my address shared with everyone?
No. Providers only see the suburb and city until you accept a quote. Your exact address and contact details are then shared with that provider only.
What if something goes wrong?
Report the job in one tap. Our dispute resolution team mediates, and we can suspend accounts and assist with refunds of on-platform payments.
For service providers
How much does it cost to join?
Registration and verification are free, and the Starter plan gives you up to 10 leads a month at no cost. Pro is R399 per month for unlimited leads.
How do I receive job requests?
Jobs matching your trades and service radius are pushed to your dashboard instantly, with email, SMS and WhatsApp notifications.
Do I pay per lead?
No. LocalFix does not sell leads or run bidding auctions. You see the job, you quote, the customer chooses.
How long does verification take?
Most providers are activated within 24 to 48 hours once all documents are uploaded.
Can I work in multiple provinces?
Yes. Select every province and city you operate in, and set a service radius per branch.
Ready to get it fixed?
Post your job free and compare quotes from verified professionals near you in minutes.