Identity Verified
SA ID or passport matched to the business owner.
Trust & Safety
Verification is the product
Anyone can list a phone number on a directory. On LocalFix SA, a professional cannot receive a single lead until our checks are complete.
Our verification stack
Business Registered
CIPC registration number and tax reference validated.
Insurance Verified
Public liability policy checked and expiry-tracked.
Trade Qualified
Trade certificates, wireman's licence, PIRB, PSIRA, SARACCA and more.
Police Clearance
Optional but strongly recommended — displayed on the profile.
Background Checked
Address, references and platform performance history.
Protection on every job
Secure payments
Funds move through recognised SA gateways. Escrow is on the roadmap.
On-platform records
Chat, photos, quotes and agreements are logged and encrypted.
Report a provider
One tap reporting with a 24-hour response SLA on serious reports.
Dispute resolution
Our resolution team mediates and can suspend accounts and refund deposits.
Emergency hotline
0800 LOCALFIX for urgent safety issues, 24/7.
Fraud detection
AI flags duplicate listings, suspicious pricing and off-platform payment requests.
Security & compliance
SSL everywhere, encrypted data at rest, two-factor authentication, role-based access control, audit logs, daily backups and CAPTCHA-protected forms. Our data practices are POPIA compliant and structured to satisfy GDPR-style requirements for future expansion.
Ready to get it fixed?
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