Accountability
An appointed Information Officer is responsible for compliance and registered with the Regulator.
Legal
POPIA Compliance
LocalFix SA processes personal information in line with the Protection of Personal Information Act, 4 of 2013.
The eight conditions, applied
Processing limitation
We collect the minimum information needed to dispatch and complete a job, with consent.
Purpose specification
Each field we collect maps to a stated purpose disclosed at the point of collection.
Further processing
We do not repurpose your data for unrelated uses without fresh consent.
Information quality
You can review and correct your details in your dashboard at any time.
Openness
This page, our privacy policy and in-product notices document all processing.
Security safeguards
Encryption, 2FA, RBAC, audit logs, penetration testing and breach notification procedures.
Data subject participation
Access, correction and deletion requests are actioned within 30 days.
Contact our Information Officer
Email popia@localfix.co.za with the subject line 'POPIA request'. We acknowledge all requests within 48 hours.
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